Terms & Conditions

The Terms of Use provide general information about the identification and general conditions of the service. They emphasize the importance of accuracy, completeness, and currency of information, as well as the possibility of modifications to the service and prices. The products or services offered are detailed, and emphasis is placed on the accuracy of billing and user account information. Optional tools and third-party links are mentioned, and guidelines regarding user comments, submissions, and other personal information are established. Management of errors, inaccuracies, and omissions is addressed, and prohibited uses of the service are specified. Warranties are excluded, and liability is limited under certain circumstances. Policies and procedures related to payments, due dates, and cancellations are also established. The legitimate use of the service is emphasized, along with a commitment to legal compliance in all operations.

1. GENERAL INFORMATION.

This website is operated by AP Interactive Solutions SL. Throughout this site, the terms “Hostealo”, “hostealo.es”, “we”, “us”, and “our” refer to AP Interactive Solutions SL. We provide this website, including all information, tools, and services available to you. By using this website, you agree to all terms, conditions, policies, and notices outlined herein. By visiting our website and/or purchasing from us, you participate in our “service” and accept the following terms and conditions: “Terms of Service”, “Terms”, “Cookies”, “Privacy Policy”, and “Return Policy”, including all additional terms and policies referenced herein or accessible via hyperlinks. These terms apply to all users of the website, including but not limited to browsers, providers, customers, merchants, and content contributors. Please read these Terms of Service carefully before accessing or using our website. Accessing or using any part of the site constitutes acceptance of these Terms. If you do not agree with all the terms and conditions of this agreement, you should not access the website or use any of the services. Any new features or tools added to the current site will also be subject to these Terms. You may review the current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to review this page periodically for changes. Continued use of the website after changes constitutes acceptance of those changes. Hostealo reserves the right of admission, and any sanctions will apply network-wide.

2. IDENTIFICATION DATA.

The legal owner of this website is as follows:

  • Main domain name: hostealo.es
  • Company name: AP INTERACTIVE SOLUTIONS SL
  • Tax ID: B56483407
  • Address: CALLE ESTEBAN SALAZAR CHAPELA, 115, Málaga, Spain
  • Email: [email protected]

3. INTRODUCTION.

By using this website, you declare that you are of legal age in your state or province of residence, or that you are of legal age and have given consent for any dependents under your care to use this website. You may not use our products for any illegal or unauthorized purpose. You may not, in using the service, violate any laws in your jurisdiction (including but not limited to copyright laws) of any European Union member country. You may not transmit worms, viruses, or any malicious or destructive code. Breach or violation of any of these terms will result in immediate termination of all your services.

4. GENERAL CONDITIONS.

  1. We reserve the right to refuse service to anyone, for any reason, at any time without notice.
  2. You understand that your content (excluding credit card information) may be transmitted unencrypted and involve (a) transmissions over multiple networks, and (b) changes to conform or adapt to technical requirements of networks or devices. Credit card information is always encrypted during network transfers.
  3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, its USP, or access to the service or any contacts on the website through which the service is provided, without our express written permission.
  4. Headings in this agreement are included for convenience only and do not limit or affect these terms.

5. ACCURACY, COMPLETENESS, AND CURRENCY OF INFORMATION.

We are not responsible if information on this website is inaccurate, incomplete, or outdated. The material on this website is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more accurate, complete, or timely sources. Any reliance on the material is at your own risk. This site may contain historical information that is not necessarily current and is provided for reference only. We reserve the right to modify content at any time without obligation to update it. You accept that it is your responsibility to monitor changes on our website.

6. SERVICE AND PRICE MODIFICATIONS.

  1. Prices of our products are subject to change without notice.
  2. We reserve the right to modify or discontinue the service (or any part of the content) at any time without notice. To the extent possible, without affecting our network or preventing criminal activity, we will attempt to notify clients through any contact information provided.
  3. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the service.

7. PRODUCTS OR SERVICES.

Certain products or services may only be available online through the website. These products may have limited quantities and are subject to return or exchange according to our return policy only.

We make efforts to display product colors and images accurately, but cannot guarantee your monitor will reflect them exactly. We reserve the right, but are not obligated, to limit sales of our products or services to any individual, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis.

We reserve the right to limit quantities of products or services offered. All product descriptions or prices are subject to change at our discretion. We may discontinue any product at any time. Offers of products or services are void where prohibited.

We do not guarantee that the quality of products, services, information, or other material purchased or obtained will meet your expectations, or that errors in the service will be corrected.

8. ACCURACY OF BILLING AND ACCOUNT INFORMATION.

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order at our discretion. Restrictions may include orders under the same customer account, credit card, or billing/shipping information. If a service is modified or canceled, we may attempt to notify you via email, billing address, or phone number provided at the time of order. We may limit or prohibit services that appear to be requested by competitors, resellers, or distributors. You agree to provide current, complete, and accurate account and purchase information and to promptly update account information, including email, credit card numbers, and expiration dates, to complete transactions and contact you as necessary. Use of false or inaccurate data may result in account cancellation and retention of any balance or transactions until identity is verified.

For further details, please review our Return Policy.

9. OPTIONAL TOOLS.

We may provide access to third-party tools which we do not monitor or control. Access is provided “as is” and “as available” without warranties, representations, or endorsements. We have no liability for use of third-party tools.

Use of optional tools is at your own risk, and you must comply with the terms provided by third-party providers. Future features and services may also be subject to these terms.

10. THIRD-PARTY LINKS.

  1. Certain content, products, or services may include third-party material.
  2. Third-party links may redirect to websites not affiliated with us. We are not responsible for evaluating content, accuracy, or any material, products, or services of third parties.
  3. We are not liable for damages related to third-party transactions. Please review third-party policies before engagement. Complaints or claims regarding third-party products must be directed to them.

11. USER COMMENTS, SUBMISSIONS, AND OTHER MATERIALS.

By submitting content at our request (e.g., contests) or unsolicited ideas, suggestions, or materials (“comments”), you grant us the right to edit, copy, publish, distribute, translate, or otherwise use your comments without obligation to keep them confidential, provide compensation, or respond. We may, but are not obligated to, monitor, edit, or remove objectionable content.

You represent that your comments do not violate third-party rights and contain no defamatory, illegal, abusive, obscene content, or malware. You are responsible for your comments.

12. PERSONAL INFORMATION.

Submission of personal information is governed by our Privacy Policy.

13. ERRORS, INACCURACIES, AND OMISSIONS.

We may correct errors, inaccuracies, or omissions and update information or cancel orders without prior notice. We are not obligated to update pricing or other information except where required by law.

14. PROHIBITED USES.

Prohibited uses include illegal purposes, asking others to commit illegal acts, violating laws, infringing intellectual property, harassment, false information, transmitting malware, collecting personal data, spamming, immoral purposes, and circumventing security measures. Violations may result in service suspension.

 

15. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY.

  1. No guarantee of uninterrupted, secure, or error-free service.
  2. No guarantee that results from service use are accurate or reliable.
  3. Service may be removed or canceled at any time without notice.
  4. Service and products are provided “as is” and “as available” without warranties, express or implied.
  5. Hostealo and its affiliates are not liable for any direct, indirect, incidental, punitive, or consequential damages, including loss of profits, data, or revenue. Liability is limited to the maximum extent permitted by law.

16. PAYMENTS AND DUE DATES.

  1. Full payment is required before service delivery. Invoices are generated 7 days before the due date. Credit/debit card payments may be processed automatically.
  2. Card processing is managed by an external provider.
  3. Some payment methods may incur additional fees.
  4. Failure to pay within 72 hours of due date results in suspension; after 7 days, service is permanently removed.
  5. Bank transfers may take up to 72 business hours.
  6. We are not responsible for suspension or removal due to late payment.

17. CANCELLATIONS.

  1. Cancellation requests may be submitted for active services.
  2. Service ends on the agreed commitment end date.
  3. Payment processors must be notified by you for subscription cancellations.
  4. Services continue to be billed unless cancellation is requested.
  5. To remove an active cancellation, notify our team via official communication channels.

18. LEGITIMATE USE.

  1. Products are offered “as described” and subject to proper use.
  2. Services are intended for gaming and related activities; compatibility with other uses is not guaranteed.
  3. Bandwidth is unlimited unless specified otherwise. Misuse may result in restrictions.
  4. Overloading service resources is prohibited.

19. LEGALITY.

  1. We provide information to EU authorities or trade partners under valid court orders.
  2. Pirated content reported by original authors will be removed, and sanctions may apply to violators.

20. SUPPORT.

  1. Customer service hours are publicly available on the website. Outside these hours, support may not be provided.
  2. Daily statistics show average response times, which may vary depending on case complexity.
  3. Access to support may be restricted for misuse or abuse.
  4. Priority support services receive faster attention regardless of incident timing.